Reengagements

Deliver the right message at the right time.

Snaps' automation engine makes it easy to proactively engage your audience at the right point in their customer journey. Send targeted messages to custom audience segments with content tailored to every user.

Experiences powered by Snaps' automation engine can:

  • Create reengagements that are automatically triggered by a specific user action. For example, easily follow up with users who have added an item to their cart but have not purchased.

  • Schedule custom time based notifications to your audience that sync up with your existing marketing calendar, like a holiday promotion or a weekly content digest.

  • Increase customer satisfaction and LTV by implementing post purchase care or sending out a satisfaction survey after a user interacts with your customer care team.

What's Next

Basics

Learn about the basics of creating reengagements.

Time Based Reengagements

Learn best practices for sending out reengagements at designated times.

Event Based Reengagements

Learn how to create reengagements after specific user actions occur.

Best Practices

Learn tips and tricks on how to get the most out of your reengagements

Updated 11 months ago

Reengagements


Deliver the right message at the right time.

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